Legal

Privacy Policy.

Your privacy matters to us. This policy explains how Legacy Thread collects, uses, and protects your personal information and the memories you trust us with.

Last updated: July 2026

01

Information We Collect

When you place an order or contact us through wearlegacythread.com, we collect your name, email address, phone number, shipping address, and payment information. We also collect the photos, videos, messages, and other content you submit to create your custom tribute shirt and digital experience.

We may also collect information about how you interact with our website, including your IP address, browser type, and device information, to improve our services and protect against fraud.

02

Photo and Video Submissions

The photos and videos you submit are used solely to create your custom Legacy Thread shirt and associated digital experience. We treat your submitted media with the utmost respect and confidentiality.

By submitting photos and videos, you grant Legacy Thread a limited license to use this content for the purpose of designing, printing, and delivering your order. We do not sell, share, or use your personal media for marketing purposes without your explicit written consent.

We retain submitted media for the duration necessary to complete your order and provide customer support. After that period, media may be securely deleted from our active systems, though backup archives may be retained for legal or business purposes in accordance with our data retention schedule.

03

Email Communications

When you provide your email address to Legacy Thread, you consent to receive order confirmations, shipping updates, customer service responses, and occasional promotional communications about new offerings or events.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of any marketing email. Transactional emails related to your orders and account cannot be opted out of, as they are necessary to fulfill our service obligations.

We use industry-standard email security practices and never share your email address with third parties for their own marketing purposes.

04

Payment Processing

Legacy Thread uses trusted third-party payment processors to handle all transactions securely. We do not store your full credit card number, bank account details, or other sensitive payment credentials on our servers.

Payment information is encrypted and transmitted using secure socket layer (SSL) technology. Our payment partners are compliant with Payment Card Industry Data Security Standards (PCI-DSS).

In the event of a refund or chargeback, our payment processor may retain certain transaction records as required by law or their own security policies.

05

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information and submitted media from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure. By using our services, you acknowledge and accept these inherent risks.

06

Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at orders@wearlegacythread.com.

We will respond to all privacy-related requests within a reasonable timeframe, typically within 30 days. Please note that certain legal obligations may require us to retain some information even after a deletion request.

07

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at orders@wearlegacythread.com or through our Contact page.

Every moment deserves to be worn forever.